FAQs

What are the TOTE. MODERN. tote bags made from?
The range is designed and printed in Melbourne, and the bags are manufactured using an ethically sourced recycled cotton and polyester blend. This blend offers an effective way to reduce waste as it is made of a combination of post-consumer plastic bottles and pre-consumer cotton off cuts. Prior to spinning, the cotton is sorted into colours avoiding the need to dye the fabric once constructed which further reduces the impact on the environment. This unique material blend creates a strong, durable fabric as opposed to using a conventional cotton and virgin polyester blend, making it the more environmentally friendly alternative to single use plastic bags.

Where are the TOTE. MODERN. tote bags made?
The TOTE. MODERN. range is designed and printed in Melbourne.
The TOTE. MODERN. bags are currently made in China via a certified manufacturer committed to the following standards and practices: 10 principles of Fair Work conditions outlined by WFTO, Global Recycled Standard, GOTS, ISO9001, OEKO-TEX and REPREVE.

Why are the TOTE. MODERN tote bags not made locally in Australia?
The TOTE. MODERN. range is designed and printed in Melbourne.
Where there is an opportunity for TOTE. MODERN. to manufacture our tote bags locally in Australia, we will make every effort to do so.

How is your business sustainable and ethical?
At TOTE. MODERN. we believe in giving more, doing more, contributing more...
TOTE. MODERN. uses ethically sourced recycled cotton and polyester blend to create our bags. 
As a business, we are also committed to supporting our charity partner. You can read more here.

Do you have a charity partner?
Yes we certainly do – read more here.

Can I wash my TOTE. MODERN. tote bag?
Your TOTE. MODERN. bag is machine washable. Cold wash separately with environmentally friendly detergent.
However, we do suggest spot cleaning or hand washing to avoid the bag losing shape.

What can I use my TOTE. MODERN. tote bag for?
Your TOTE.MODERN. bag is going to become your new bestie, we guarantee you will be joined at the hip.

Use it for grocery shopping, farmers market, produce stores, gym bag, carry on hand luggage, picnics, kid’s bits and pieces, nappy bag, work bag…the list is endless.

We love to see your TOTE. MODERN. bag in action - share your most stylish pic on Instagram, tag us @tote_mod and use #totemodgang to enter our monthly prize draw to win a year's subscription to Keep It Cleaner and your choice of TOTE. MODERN. bag. 

What is your return and refund policy?
If you’re not happy, we’re not happy.

Returns and exchanges of your TOTE. MODERN. purchase can be made within 30 days of purchase. You can return your product for store credit, a different product or a refund to the original payment method.

Please note the following exceptions to our return and refund policy:

  • Discounted items are final and cannot be returned or exchanged
  • Returned items must have tags still on and be returned in original state
  • Returned items must have no visible signs of wear or use

To arrange a return or exchange, please contact shop@totemodern.com


When will my TOTE. MODERN. tote bag arrive?
You can view our delivery and shipping info here.